LETTERS – Why can’t I speak to anyone?

In early July I made repeated calls to South Holland District Council to ask about joining up to their Garden Waste Collection.

I went through the option menus a number of times and was told to leave a voicemail.

I’ve still not had an answer back.

I wrote a letter to them instead. I’ve not had one back.

I then tried to call South Holland District Council about the £150 rebate as I don’t pay my council tax by direct debit.

I waited for ten to 15 minutes listening to the music being buried in my earhole but they didn’t pick up.

I wrote a letter to the leader of South Holland District Council Lord Gary Porter.

I got no reply from him either.

On Saturday I did get a letter from South Holland District Council about the electoral reform information.
Emblazoned on the front it said “Do not ignore this letter”.

Are they joking?

I’m a 73-year-old who doesn’t have email and can’t get through to speak to anyone at the council.

Richard Rate
Church Street
Pinchbeck

more >

High cost of pot hole repairs hitting drivers hard in the wallet

25 Feb 2026

Projects serve up experiences

25 Feb 2026

Fundraiser after home found for mother and son facing homelessness

25 Feb 2026

Thieves target town fire station

25 Feb 2026

Rotarians help Sri Lankan children

25 Feb 2026

MP calls for more dental places

25 Feb 2026