Further to my usual daily trip into town I have now decided it will be my last. No wonder trade is down.
I visited a jeweller to enable my partner to purchase my Christmas present from them (we have both been customers in the past).
I asked for my finger to be sized (any jeweller does this with pleasure).
The assistant/owner wanted to charge me for this service (refund on purchase!)
This shop has now lost a sale of hundreds of pounds. Next shops will be charging to enter them.
As I shop for England, as my partner says, we are lucky enough to be able to.
As an ex-business woman I always told my staff ‘the customer is king’. No customers – no job.
It would be wonderful to have a smile and friendly word when entering shops in Spalding, but nothing.
It seems they have no idea how important this is to shoppers.
I have also had shops and know customers can be difficult but a smile, helpfulness and understanding usually works.
Name and address supplied
