Anglian Water customers will see their annual bill drop by £29 on average after the water company announced prices for the coming year will come down by seven per cent.
It is the biggest percentage saving for customers, outstripping all other water and sewerage companies in the UK.
The average annual bill will reduce to £402 per year, or £1.10 per day. Customers with a water meter will pay even less, with the average bill dropping to £371.
The price cut is part of Anglian Water’s promise to keep bills as low as possible, while at the same time delivering a multi-billion pound, five year investment programme to maintain and improve essential water and sewerage services for its customers.
This is all part of Anglian Water’s five year Business Plan to 2020 which is supported by more than 90 per cent of customers following the company’s biggest ever public consultation.
The plan focuses on investing in the areas that matter most to customer, including a £60million war on leakage; protecting customers and the environment from severe weather such as drought and flooding; and tackling the impacts of climate change.
It also pledged to increase to £1million a year the amount of money available to help vulnerable customers facing financial hardship.
Martyn Oakley, Anglian Water’s Director of Customer Service, said: “We know household budgets remain under pressure so we believe this price cut is timely and coming at a time when customers tell us they need it most.”
The company will continue to develop even more innovative and efficient ways of working which in the last five years has achieved significant efficiencies, savings some of which are being returned to customers in lower bills.
The £5billion investment will underpin an programme of work between now and 2020, including water main repairs, sewer maintenance, environmental protection and new water recycling equipment.
