LETTERS – Appalled by doctor’s failure

I am absolutely appalled by the treatment the NHS/ Government and one local doctors’ surgery are giving our respected senior citizens/individuals with special needs and those without any internet connection.

My uncle was declined his right to make a doctor’s appointment face to face or even by telephone and must do it online.

He’s 83-years-old, has a basic mobile phone and no other means to connect to the doctors, they offered to send him a link, ‘what’s a link?’ he asked!

My uncle would not ask me or anyone else with an internet connection to try to make an appointment for a personal matter, he would be to embarrassed.

Beechfield will be withholding medical care for those who fail to meet imposed restrictions on arranging an appointment, is that fair?

Allison Gray
via email

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